Privacy policy
USE OF PERSONAL DATA COLLECTED
Comments
When you leave a comment on our website, not only the data entered in the comment form, but also your IP address and your browser's user agent are collected to help us detect undesirable comments.
An anonymized string created from your e-mail address (also known as a hash) may be sent to the Gravatar service to check whether you use it. Gravatar's privacy policy is available here: https://automattic.com/privacy/. Once your comment has been validated, your profile photo will be publicly visible alongside your comment.
Media
If you are a registered user uploading images to the website, we advise you to avoid uploading images containing EXIF data of GPS coordinates. Visitors to your website may download and extract location data from these images.
Contact forms
The following information is collected via our contact forms:
First and last name
Email address
IP address
This information is used for customer care purposes and will not be used for commercial purposes under any circumstances. It is stored on our servers for an indefinite period and can be transmitted or deleted at the user's request at any time.
Cookies
If you leave a comment on our site, you will be asked to save your name, e-mail address and website in cookies. This is purely for your convenience, so that you don't have to enter this information if you post another comment later. These cookies expire after one year.
If you have an account and log on to this site, a temporary cookie will be created to determine whether your browser accepts cookies. It contains no personal data and will be deleted automatically when you close your browser.
When you log in, we will set a number of cookies to record your login information and screen preferences. The lifetime of a login cookie is two days, that of a screen option cookie is one year. If you check “Remember me”, your login cookie will be kept for two weeks. If you log out of your account, the login cookie will be deleted.
When editing or publishing an article, an additional cookie will be stored in your browser. This cookie contains no personal data. It simply indicates the identifier of the article you have just modified. It expires after one day.
Embedded content from other sites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other sites behaves in the same way as if the visitor were visiting that other site.
These websites may collect data about you, use cookies, embed third-party tracking tools, track your interactions with such embedded content if you have a logged-in account on their website.
Statistics and audience measurement
We use Google Analytics to collect statistics on the audience of our website. We aggregate and analyze the data we collect to learn more about how olivesetgourmandises.com is used. Among other things, we may use this information to monitor and analyze the use of olivesetgourmandises.com, improve its operation and better tailor its content and design to meet the needs of our visitors.
Online store
We collect information when you place an order with us.
During your visit to the site, we track :
Products you've seen: we use this information to, for example, display products you've recently seen.
Location, IP address and browser type: we use these to estimate taxes and delivery charges.
Delivery address: we'll ask you to enter this to estimate delivery costs before you place your order, and to send the order to you!
We use cookies to track the contents of your shopping cart as you browse our site.
When you purchase from our website, we will ask you to provide information including your name, billing address, delivery address, e-mail address, telephone number, payment/credit card details and possibly account details such as login and password. This information will be used to:
Send information about your account and order
Responding to inquiries, including refunds and complaints
Payment processing and fraud prevention
Configure your account for our store
Comply with any legal obligations, such as calculating taxes
Improve our store offerings
Send you marketing messages, if you choose to receive them
If you create an account, we store your name, address, e-mail, and phone number, which will be used to pre-populate order validation for future orders.
We generally store your information for as long as we need it for the purpose for which we collect and use it, and we are under no legal obligation to continue to do so. For example, we store order information for 7 years for tax and accounting purposes. This includes your name, e-mail address and billing and shipping addresses.
We also store comments or notices, if you choose to send them.
Who on our team has access to data
Members of our team have access to the information you provide. For example, store administrators and managers have access to:
Order information such as what was purchased, when and where it should be sent, and
Customer information such as your name, e-mail address and billing and shipping information.
Our team has access to this information to process orders, process refunds and assist you.
What we share with others
We share data with third parties who help us manage our orders and store services; for example, Canada Post for parcel shipping.
Payments
We accept payments via Stripe. When processing payments, certain data will be transmitted to Stripe, including information required to process the payment, such as total amount or billing information.
Please read Stripe's privacy policy for more details.
Security
Visitors' IP addresses, logged-in user IDs and login attempt IDs are recorded conditionally to check for malicious activity and protect the site against specific types of attack. Examples of login conditions: login attempts, logout requests, suspicious URL requests, site content modifications and password updates. This information is kept for 60 days.
USE AND TRANSMISSION OF YOUR PERSONAL DATA
Data storage periods
If you leave a comment, the comment and its metadata are stored indefinitely. This allows us to automatically recognize and approve subsequent comments instead of leaving them in the moderation queue.
For users who register on our site (where possible), we also store the personal data indicated in their profile. All users can view, modify or delete their personal information at any time (with the exception of their username). Site managers can also view and modify this information.
Security logs are kept for 60 days.
Your rights regarding your data
If you have an account or have left comments on the site, you can request to receive a file containing all the personal data we hold about you, including that which you have provided to us. You can also request the deletion of your personal data. This does not include data stored for administrative, legal or security purposes.
Forwarding your personal data
Visitors' comments may be checked using an automated service for detecting undesirable comments.
HOW WE PROTECT YOUR DATA
Olives et gourmandises understands the importance of protecting your personal information and uses the latest Internet security protocols to protect personal information collected by the Website. However, you should be aware that the Internet is not a secure medium. As a result, Olives et gourmandises makes no representations or warranties as to the absolute security of any personal information you provide to Olives et gourmandises through the Website. You understand that you provide such information at your own risk.
Also, please be aware that the voluntary disclosure of personal information in chat rooms, comments, e-mail or bulletin boards is not covered by this privacy policy, so you should always use caution when giving out personal information in these ways. You transmit such information at your own risk. This information may be collected and used by third parties without your prior consent. In short, if you enter personal information online and this information is accessible to the public, you run the risk of possibly receiving unsolicited messages from third parties. Olives et gourmandises accepts no responsibility in this respect. At all times, we advise you to remain cautious and attentive when you are online.
Your consent
Except as provided below, Olives et gourmandises will not sell, transfer or disclose your personal information to third parties without your consent. Certain personal information may be disclosed to third parties for the sole purpose of processing your order or arranging for shipment of what you have ordered, or processing your complaint or request. Olives et gourmandises may also share your personal information with third parties who administer contests, promotions and online activities on its behalf. In addition, Olives et gourmandises must provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by law. Olives et gourmandises may also disclose personal information to help us collect a debt you owe us.
If you have any questions or comments, please contact us at info@olivesetgourmandises.com.
Comments
When you leave a comment on our website, not only the data entered in the comment form, but also your IP address and your browser's user agent are collected to help us detect undesirable comments.
An anonymized string created from your e-mail address (also known as a hash) may be sent to the Gravatar service to check whether you use it. Gravatar's privacy policy is available here: https://automattic.com/privacy/. Once your comment has been validated, your profile photo will be publicly visible alongside your comment.
Media
If you are a registered user uploading images to the website, we advise you to avoid uploading images containing EXIF data of GPS coordinates. Visitors to your website may download and extract location data from these images.
Contact forms
The following information is collected via our contact forms:
First and last name
Email address
IP address
This information is used for customer care purposes and will not be used for commercial purposes under any circumstances. It is stored on our servers for an indefinite period and can be transmitted or deleted at the user's request at any time.
Cookies
If you leave a comment on our site, you will be asked to save your name, e-mail address and website in cookies. This is purely for your convenience, so that you don't have to enter this information if you post another comment later. These cookies expire after one year.
If you have an account and log on to this site, a temporary cookie will be created to determine whether your browser accepts cookies. It contains no personal data and will be deleted automatically when you close your browser.
When you log in, we will set a number of cookies to record your login information and screen preferences. The lifetime of a login cookie is two days, that of a screen option cookie is one year. If you check “Remember me”, your login cookie will be kept for two weeks. If you log out of your account, the login cookie will be deleted.
When editing or publishing an article, an additional cookie will be stored in your browser. This cookie contains no personal data. It simply indicates the identifier of the article you have just modified. It expires after one day.
Embedded content from other sites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other sites behaves in the same way as if the visitor were visiting that other site.
These websites may collect data about you, use cookies, embed third-party tracking tools, track your interactions with such embedded content if you have a logged-in account on their website.
Statistics and audience measurement
We use Google Analytics to collect statistics on the audience of our website. We aggregate and analyze the data we collect to learn more about how olivesetgourmandises.com is used. Among other things, we may use this information to monitor and analyze the use of olivesetgourmandises.com, improve its operation and better tailor its content and design to meet the needs of our visitors.
Online store
We collect information when you place an order with us.
During your visit to the site, we track :
Products you've seen: we use this information to, for example, display products you've recently seen.
Location, IP address and browser type: we use these to estimate taxes and delivery charges.
Delivery address: we'll ask you to enter this to estimate delivery costs before you place your order, and to send the order to you!
We use cookies to track the contents of your shopping cart as you browse our site.
When you purchase from our website, we will ask you to provide information including your name, billing address, delivery address, e-mail address, telephone number, payment/credit card details and possibly account details such as login and password. This information will be used to:
Send information about your account and order
Responding to inquiries, including refunds and complaints
Payment processing and fraud prevention
Configure your account for our store
Comply with any legal obligations, such as calculating taxes
Improve our store offerings
Send you marketing messages, if you choose to receive them
If you create an account, we store your name, address, e-mail, and phone number, which will be used to pre-populate order validation for future orders.
We generally store your information for as long as we need it for the purpose for which we collect and use it, and we are under no legal obligation to continue to do so. For example, we store order information for 7 years for tax and accounting purposes. This includes your name, e-mail address and billing and shipping addresses.
We also store comments or notices, if you choose to send them.
Who on our team has access to data
Members of our team have access to the information you provide. For example, store administrators and managers have access to:
Order information such as what was purchased, when and where it should be sent, and
Customer information such as your name, e-mail address and billing and shipping information.
Our team has access to this information to process orders, process refunds and assist you.
What we share with others
We share data with third parties who help us manage our orders and store services; for example, Canada Post for parcel shipping.
Payments
We accept payments via Stripe. When processing payments, certain data will be transmitted to Stripe, including information required to process the payment, such as total amount or billing information.
Please read Stripe's privacy policy for more details.
Security
Visitors' IP addresses, logged-in user IDs and login attempt IDs are recorded conditionally to check for malicious activity and protect the site against specific types of attack. Examples of login conditions: login attempts, logout requests, suspicious URL requests, site content modifications and password updates. This information is kept for 60 days.
USE AND TRANSMISSION OF YOUR PERSONAL DATA
Data storage periods
If you leave a comment, the comment and its metadata are stored indefinitely. This allows us to automatically recognize and approve subsequent comments instead of leaving them in the moderation queue.
For users who register on our site (where possible), we also store the personal data indicated in their profile. All users can view, modify or delete their personal information at any time (with the exception of their username). Site managers can also view and modify this information.
Security logs are kept for 60 days.
Your rights regarding your data
If you have an account or have left comments on the site, you can request to receive a file containing all the personal data we hold about you, including that which you have provided to us. You can also request the deletion of your personal data. This does not include data stored for administrative, legal or security purposes.
Forwarding your personal data
Visitors' comments may be checked using an automated service for detecting undesirable comments.
HOW WE PROTECT YOUR DATA
Olives et gourmandises understands the importance of protecting your personal information and uses the latest Internet security protocols to protect personal information collected by the Website. However, you should be aware that the Internet is not a secure medium. As a result, Olives et gourmandises makes no representations or warranties as to the absolute security of any personal information you provide to Olives et gourmandises through the Website. You understand that you provide such information at your own risk.
Also, please be aware that the voluntary disclosure of personal information in chat rooms, comments, e-mail or bulletin boards is not covered by this privacy policy, so you should always use caution when giving out personal information in these ways. You transmit such information at your own risk. This information may be collected and used by third parties without your prior consent. In short, if you enter personal information online and this information is accessible to the public, you run the risk of possibly receiving unsolicited messages from third parties. Olives et gourmandises accepts no responsibility in this respect. At all times, we advise you to remain cautious and attentive when you are online.
Your consent
Except as provided below, Olives et gourmandises will not sell, transfer or disclose your personal information to third parties without your consent. Certain personal information may be disclosed to third parties for the sole purpose of processing your order or arranging for shipment of what you have ordered, or processing your complaint or request. Olives et gourmandises may also share your personal information with third parties who administer contests, promotions and online activities on its behalf. In addition, Olives et gourmandises must provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by law. Olives et gourmandises may also disclose personal information to help us collect a debt you owe us.
If you have any questions or comments, please contact us at info@olivesetgourmandises.com.
