Refund policy

No returns or exchanges
We do not accept returns or exchanges unless the item you have purchased is defective.

If you receive a defective item, please contact us at 418-221-1819 within 14 days of purchase to provide us with the details of the product and its defect. At that time, we will let you know whether the defect entitles you to a refund or replacement.

If you are entitled to a refund or replacement, we will replace the product or refund the purchase price, depending on the original method of payment.